Shipping Policy

Last Updated: 22 September 2026

Joseph’s Store ships products to customers in South Africa and internationally, where shipping is available.

Processing Time

Orders are processed after successful payment has been received.

Processing times may vary depending on the product, order volume, weekends, public holidays, and other circumstances.

Delivery Times

Estimated delivery times depend on your destination and shipping method selected at checkout.

International deliveries may take longer due to customs clearance, courier processing, public holidays, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated and displayed during checkout based on the delivery destination and available shipping method.

Tracking

Where tracking is available, tracking information will be provided once your order has been dispatched.

Please ensure that your delivery address and contact information are correct before completing your order.

Customs and Import Charges

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.

Where applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.

Delays

Joseph’s Store is not responsible for delivery delays caused by circumstances outside our reasonable control, including courier delays, customs processing, weather conditions, public holidays, or other third-party issues.

If your order appears to be significantly delayed, please contact us and we will assist where possible.

Contact

For shipping questions, contact:

Phone / WhatsApp: 079 796 0334
Email: josephsstore9@gmail.com